Delivery & Returns
All orders are shipped via Royal Mail 1st Class.
Dependent on the size of your order this may be sent for on a Signed For Service.
Whilst we try our best to dispatch your orders as quickly as possible, please note that due to us being a small business we do allow extra time for turnaround - approximately 5-7 working days unless stated otherwise.
Our delivery charges, shown upon checkout, include but are not exclusive to covering not only postage but packaging costs also.
If your order is going to someone as a gift, please add a note upon checkout and we will add a personalised note for you. Any orders without notes will be sent with an invoice confirming the price/s of the items purchased and also with the information of the purchaser such as the name and billing address.
We ask that you please ensure the correct delivery address is added upon your order being placed, unfortunately we are not held responsible for any incorrectly inputted addresses and will be unable to assist should your order not arrive with you due to address being entered incorrectly.
On the chance that your order is returned to ourselves due to an incorrect address and you wish for this to be re-sent to the correct address, there will be a re-delivery fee for this service.
Due to the nature of these product we do not accept returns however please do let us know of any issues with your order or if you are unhappy with the item/s you have received. Please ensure this is done within 48 hours of receipt.
Please view our methods of contact by clicking here.